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The Tragedy of losing customers:
On average, companies lose half of their customers every 5 years.
It costs 5 times more to sell to a new customer than to an existing customer....
Reducing customer defections by just 5% can double profits!
What is CRM?
Achieving a CRM solution is not so much about choosing a product, as analysing the processes involved and finding the best, workable system to attain total 'buy in' from the workforce.
Consultation with all affected departments and a cross section of users, culminating in a pilot system for verification by all involved before final installation, ensures a successful implementation.
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Do You have an idea to open up a new market for your business? Need Sales or Sales Management help? Here's the solution:
Interim Sales Management
Want to learn a little more about CRM?
Want some useful and helpful advice on
Sales, Sales Management and CRM?
Download the CRM and Sales eBook here
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Copyright Roy Gough 2007
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